Store Policy

Customer Care & Digital Product Policy

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RoxxPsych sells digital educational products, including printable worksheets, cheat sheets, workbooks, planners, trackers, guides, books, and browser-based tools.

Because digital products are delivered electronically and cannot be physically returned, all digital product sales are final. Refunds, returns, and exchanges are not accepted for change of mind, accidental purchases, failure to read the product description, or incompatibility with a device or software that was not listed as supported.

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Please review the product description, file type, dimensions, included materials, and compatibility information before purchasing.

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Products are sold as described and are intended for personal use unless the listing specifically includes commercial-use or licensing rights. Purchasing a product does not transfer copyright, resale rights, redistribution rights, or permission to share the files with others.

If you experience a genuine technical issue, such as:

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• a missing file;

• a corrupted download;

• an incorrect file being delivered;

• a broken link;

• difficulty accessing a browser-based product;

please contact RoxxPsych with your order information and a brief description of the problem. Reasonable efforts will be made to replace the file, correct the issue, or help you access the product.

Digital products may appear slightly different depending on the device, monitor, printer, paper, browser, or software used. Colors and print results are not guaranteed to match the screen exactly.

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RoxxPsych products are educational and informational. They are not medical advice, mental health treatment, therapy, diagnosis, or a substitute for professional care.

Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer law.

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Contact

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Questions about a product or problems with an order can be submitted through the website contact form or sent to:

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info@roxxpsych.com

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Please include the product name, purchase platform, order number when available, and a description of the issue.

• Credit / Debit Cards